Create a Workflow

Perform the following steps to create and publish a workflow in Journeys:

1. Begin by adding an entry condition and providing the basic details, such as the Workflow Title and Description.

   
2. Perform Actions in Workflow Creation. The following actions are available during workflow creation:

   Add an Entry Condition

   Add a Delay

   Add a Condition

   Apply Multi-branch Split

   Apply True/False Split

   Save as Draft

   Add or Delete a Node

   Name a Node

   Add Re-entry Criteria

   Understand Audience Logging
3. After adding conditions and filters for users, choose one of the following options:

   • Save Draft: Enables you to revisit and edit the workflow before publishing.
   • Next: Re-entry Condition: Determines whether a user can re-enter the same workflow.

   
4. After defining the re-entry criteria, click Publish Workflow. The workflow appears in the Workflow Listing screen with a Published status.

   

Sample Workflow